1. General Information All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.  2. Delivery Location Items offered on our website are only available for delivery to addresses in Canada. We also accept orders from international customers who are shipping to addresses in Canada only. Any shipments outside of Canada are not available at this time. 3. Delivery Time An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days of the date of your order. Business day mean Monday to Friday, except holidays. Delivery times may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. 4. Delivery Instructions We will contact you directly with specific delivery information once the order has been received. 5. Shipping Costs Shipping costs are based on the weight of your order and the delivery method. Standard shipping in the Kingston & South Frontenac city limits is approximately $15. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. We will contact you directly with specific delivery information once the order has been received. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page. Sales tax is charged according to the province or territory to which the item is shipped. 6. Damaged Items in Transport If there is any damage to the packaging on delivery, contact us immediately via our contact page. 7. Questions If you have any questions about the delivery and shipment or your order, please contact us at 613-372-1818